Built on Consent.
Designed for Responsible Verification.
TrustSaathi was created to make verification structured, transparent, and respectful.
We understand that identity validation and court record screening involve sensitive information. That is why our systems are built around consent, data protection, and responsible use.
Trust and safety are not add-ons. They are foundational to how we operate.
Our Core Safety Principles
Everything we do is guided by five non-negotiable principles.
No individual can be verified without active participation.
- OTP-based authentication
- Explicit participation from the identity holder
- Live photo capture during the process
We do not allow secret checks. We do not support unauthorized verification.
Identity details are authenticated using secure digital mechanisms.
- Name consistency
- Basic demographic details
- Identity authenticity
Identity information is processed through secure systems. Access is restricted and monitored.
TrustSaathi screens publicly available civil and criminal court records across India.
- We do not create records or alter data
- We do not determine guilt or make legal judgments
- Reports present factual data: case type, court name, year, status
We provide structured information. Interpretation remains with the user.
Sensitive information requires strong safeguards.
- Encrypted data transmission & Secure servers
- Role-based internal access controls
- Controlled report visibility
Reports are accessible only to the initiating user and the verified individual. We do not sell personal data.
Verification reports are designed to support informed decisions.
- Intended for: Hiring, Tenant screening, Driver/Caregiver verification
- NOT for: Harassment, Public exposure, Defamation, Discrimination
Responsible verification protects both sides.
What We Do and What We Do Not Do
Clarity builds confidence. Our service is limited to digital identity validation and public court record screening. Nothing more. Nothing hidden.
- Validate identity using secure authentication
- Screen publicly available civil and criminal court records
- Capture a live photo to ensure participation
- Generate structured digital PDF reports
- Maintain a documented verification process
- We do not conduct surveillance
- We do not track real-time location
- We do not access bank or financial records
- We do not access private government databases
- We do not perform secret background checks
Data Protection Framework
Protecting user data is an operational priority.
Encrypted Transmission
All sensitive information is encrypted during transfer to prevent interception.
Restricted Access
Only authorized personnel with defined roles can access operational systems. Access is controlled and monitored.
Limited Retention
Data is retained only for operational needs, compliance requirements, and dispute resolution where necessary. We do not retain unnecessary personal information.
No Data Sale
TrustSaathi does not sell personal information to advertisers, brokers, or third parties.
How Verification Works
Our process is designed to be simple, transparent, and structured.
Consent
The individual enters their details and completes OTP authentication.
Authentication
Identity details are securely validated.
Screening
Publicly available civil and criminal court records are screened.
Report Generation
A structured PDF report is generated for documentation.
Verification Should Be Responsible
TrustSaathi is built on consent, transparency, and structured processes. When you verify through TrustSaathi, you are following a responsible and documented approach.
Choose clarity. Choose accountability.
Safer Homes. Responsible Screening.
Frequently Asked Questions
Get quick answers about our verification process and privacy policies.
Important Reminder: Verification is a risk-reduction tool, not a guarantee.